Urban Strategies Inc.
  • 17-Dec-2018 to 15-Feb-2019 (CST)
  • Urban Strategies - San Francisco, CA
  • SF, CA, USA
  • Full Time


For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities.  Our goal is to ensure that our all of families are stable and thriving. 

Job Summary: 

The Community Service Liaison (Liaison) provides support to the Alice Griffith community of San Francisco, California as both a social service specialist and community organizer. The Liaison will work with residents on an individual basis, as needed, to mitigate risks of housing instability. The Liaison will also develop programs with residents and other community service providers to address community concerns and opportunities.

 Direct Service Delivery Responsibilities

  • Develop effective partnerships with organizations that address community identified needs (including, but not limited to, after school programs, health fairs, job training, on-site classes)

  • Develop and coordinate programs as applicable that address the community identified needs

  • Develop and maintain relationships with community stakeholders and service organizations

  • Develop community building and engagement activities and increase community awareness through site sponsored events (Resident meetings, picnics, community clean-up day, resident parties)

  • Work directly with residents when specific intervention is required to include conducting assessments, developing IDPs and FDPs, connection to services, and conducting quarterly check-ins for those with identified goals.

  • Identify resident needs and locate community resources that may address these needs

  • Collaborate with the management company and resident leadership body on neighborhood safety initiatives and meetings

  • Grant writing for programs at the local site.

  • Maintain records and document resident need, progress, and continual outcomes

  • Document work with residents in LEARN

  • Document onsite programming outputs in LEARN


Education and/or experience required:

  • Bachelor's Degree in Social Work, Sociology, Psychology or other relevant field.

  • A minimum of three years of work experience as a case manager, service connector, or other relevant direct practice with low-income households specializing in workforce development

  • Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approach

  • Ability and commitment to handle privileged information in a professional and confidential manner

  • Ability to function as a team player in both internal and external relationships

  • Availability to attend evening and weekend functions as required

  • Possession of a valid driver's license and availability of automobile for work use

  • Strong verbal and written communication skills

  • Must be proficient in Microsoft Outlook, Word and Excel

 Skills and/or competencies required:

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

  • Strong organizational, planning and time management skills.

  • A strong sense of and respect for confidentiality involving both participants and fellow employees.

  • Must excel in fast-paced environment

  • Ability to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate.

  • The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals.

  • Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.


Urban Strategies is an Equal Opportunity Employer

Urban Strategies Inc.
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